Privacy Policy Erovira - Felicia Faas

Last updated: 06-10-25

Erovira — Felicia Faas (“we,” “us,” “Provider”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data, in compliance with the General Data Protection Regulation (GDPR).

1. Data We Collect
When you interact with us or use our services, we may collect the following personal information:

  • Contact information: Name, email, phone number, address

  • Payment information: Bank details, payment method, invoices

  • Session-related information: Notes, session recordings, feedback, or any information you share during coaching, ceremonies, or mentorship

  • Technical information: IP address, browser type, and website usage data

  • During certain sessions, workshops, or ceremonies, recordings, photos, or videos may be taken for the purposes of documenting the session, improving services, or for marketing and promotional use (including but not limited to website, social media, and educational materials). Go to point 4 to find more information.

2. How We Use Your Data
Your information is used only for purposes necessary to provide and improve our Services, including:

  • Booking and managing sessions, workshops, retreats, or ceremonies

  • Processing payments and invoices

  • Communicating important updates about Services

  • Responding to questions or requests

  • Sending optional newsletters or marketing (with explicit consent)

  • Maintaining records as required by law

  • Taking notes during sessions (e.g., mentorship, coaching, or guidance sessions) to track progress, plan follow-up sessions, and ensure the best possible guidance for each client. All notes are stored securely and treated as confidential

3. Legal Basis for Processing
We process personal data based on:

  • Consent: You voluntarily provide information to book sessions, join retreats, or sign up for communications

  • Contract: To fulfill our agreement and deliver services

  • Legal obligation: To comply with bookkeeping, tax, and regulatory requirements

  • Legitimate interest: To maintain the quality and continuity of our Services while keeping your data secure and confidential

4. Recordings / Photos
During certain sessions, workshops, or ceremonies, recordings, photos, or videos may be taken for the purposes of documenting the session, improving services, or for marketing and promotional use (including but not limited to website, social media, and educational materials).

  • All recordings, photos, or videos captured during sessions or events are considered personal data under GDPR.

  • By participating, the Client gives consent for such recordings and images to be used for these purposes, unless clearly stated otherwise by the Provider or Client.

  • Clients may opt out at any time by notifying the Provider before or during the session. The Provider will make all reasonable efforts to respect this request.

  • Any recordings or images are stored securely and are not shared with third parties outside of the purposes described above.

5. Data Sharing
We do not sell or share your personal data with third parties, except:

  • With trusted service providers (payment processors, accountants, email systems) strictly for service delivery

  • When required by law or legal process

6. Data Storage and Security

  • Your data is stored securely using [specify system, e.g., password-protected files, encrypted storage]

  • Only authorized personnel or service providers have access

  • We take appropriate technical and organizational measures to prevent unauthorized access, loss, or misuse

7. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you

  • Correction: Correct any inaccuracies in your data

  • Deletion: Request deletion of your personal data

  • Restriction: Request that we limit processing of your data

  • Withdraw consent: Withdraw consent to data processing where applicable

  • Data portability: Receive your data in a portable format

  • Complaint: Lodge a complaint with a supervisory authority if you believe your data is mishandled

To exercise any of these rights, contact Erovira at: erovira.info@gmail.com

8. Cookies & Website Tracking

  • Our website may use cookies or analytics tools to improve user experience

  • No personally identifiable information is collected via cookies without consent

  • You can disable cookies via your browser settings, but some functionality may be limited

9. Retention Period

We retain your data only as long as necessary to provide services, comply with legal obligations, or resolve disputes. After this period, personal data is securely deleted or anonymized.

10. Minors

Our Services are primarily intended for adults (18+). In some cases, Erovira may work with minors under 18 years old, such as through body-centered coaching, energy healing, breathwork, group sessions or meditation.

  • For clients under 16, written consent from a parent or legal guardian is required before any session can take place.

  • For clients aged 16–17, parental awareness and consent are strongly recommended.

  • Personal data of minors is collected and processed only with appropriate consent, handled with the highest confidentiality, and never shared with third parties.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

12. Contact

If you have questions or concerns regarding your data or this policy, contact us at:

Erovira - Felicia Faas
Email: erovira.info@gmail.com